Thirty-day return window
You may request a return within 30 days after delivery. The container must be unused and remain in its original condition.
Return transport and fees
Container Engineering covers approved return transport. No restocking fee applies.
Refund processing
Approved refunds are processed within three business days after the returned container is received and inspected. Refund timing at your bank may vary.
Cancellations
An order cancelled before dispatch is eligible for a full refund. Contact us promptly at info@containerengineering.com.au or +61 7 4080 2900.
Returns must be authorised before transport is arranged. This policy operates alongside rights available under the Australian Consumer Law.